jlbibi Privacy Policy —
Your Data, Protected

jlbibi is the Philippines' trusted online gaming destination, offering slots, live casino, bingo, fishing arcade games, and coin games to players across Manila, Cebu, Davao, Quezon City, Makati, and beyond. As an online platform serving Filipino players, jlbibi is subject to applicable Philippine data protection law, most notably the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, administered by the National Privacy Commission (NPC).

We are committed to collecting only what we need, keeping it secure, using it only for the purposes stated in this Policy, and giving you meaningful control over your own information. If you have questions about how jlbibi handles your data at any point, our Data Privacy Officer is reachable at [email protected].

For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, jlbibi acts as the personal information controller for all data collected through the jlbibi.net platform. As the data controller, jlbibi determines the purposes for which and the means by which your personal data is processed.

Where jlbibi engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification services, or cloud infrastructure providers — those parties act as personal information processors under written agreements that bind them to process your data only on jlbibi's documented instructions and in compliance with applicable Philippine data privacy requirements.

The categories of personal data jlbibi collects depend on how you interact with our platform. The following table summarizes the primary data categories and examples of specific data points within each:

jlbibi collects personal data through the following channels:

• Direct collection: Information you provide when registering a jlbibi account, completing KYC verification, making a deposit or withdrawal request, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access jlbibi.net, including through cookies, server logs, and similar technologies described in Section 09 of this Policy.
• Third-party sources: Identity verification agencies and fraud screening services may provide jlbibi with additional data points to corroborate the accuracy of information you have provided during registration. Payment processors confirm the status and ownership of payment methods linked to your account.
• Gaming activity: jlbibi's platform systems record all gameplay events — wagers placed, game outcomes, session timing, and responsible gaming tool activations — as part of normal platform operations and regulatory record-keeping obligations.

jlbibi processes your personal data only where there is a lawful basis to do so under RA 10173. The following table outlines the primary purposes for which jlbibi uses your data and the corresponding legal basis:

Where jlbibi relies on consent as the legal basis for processing — specifically for promotional communications — you have the right to withdraw that consent at any time by updating your communication preferences in your jlbibi account settings or by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

jlbibi does not sell your personal data. We share personal data only with the following categories of recipients, and only to the extent necessary for each stated purpose:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank receive transaction data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and applicable Philippine financial regulations.
• Identity verification providers: Third-party KYC and AML service providers receive copies of your identity documents and biographical data to verify your identity against official records and screen against watchlists required by Philippine regulations.
• Cloud and infrastructure providers: jlbibi's platform operates on cloud infrastructure. Hosting providers process technical data solely on jlbibi's instructions and are bound by data processing agreements.
• Game content providers: Game studios whose titles are offered on jlbibi may receive anonymized or pseudonymized session data to support game performance analytics. They do not receive your identity or financial data.
• Regulatory and law enforcement authorities: jlbibi will disclose personal data to competent Philippine authorities — including the NPC, AMLC, and relevant gaming regulators — where required by law, court order, or regulatory directive.
• Professional advisers: Legal counsel, auditors, and compliance consultants engaged by jlbibi may access personal data to the extent necessary to provide their services, subject to professional confidentiality obligations.

jlbibi retains personal data only for as long as necessary to fulfill the purposes outlined in this Policy and to comply with applicable legal and regulatory retention obligations. The following retention periods apply as general guidelines:

• Account and identity data: Retained for the duration of your active jlbibi account and for a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements under Philippine law.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required under applicable Philippine financial regulations.
• KYC documents: Retained for the period required to satisfy regulatory obligations, typically a minimum of five (5) years post-account closure.
• Gaming activity logs: Retained for up to three (3) years from the date of each gaming session, for dispute resolution, responsible gaming monitoring, and regulatory reporting purposes.
• Support communications: Retained for up to two (2) years from the date of each interaction, unless related to an ongoing dispute or legal matter that requires longer retention.
• Marketing consent records: Retained for the duration of your consent plus two (2) years, to demonstrate the basis of processing.

After the applicable retention period expires, jlbibi will securely delete or anonymize personal data so that it can no longer be attributed to you as an individual.

jlbibi implements a layered security framework to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption in transit: All data exchanged between your browser or device and jlbibi's servers is encrypted using TLS 1.2 or higher (256-bit SSL).
• Encryption at rest: Sensitive personal data — including KYC documents and financial account details — is encrypted at rest in jlbibi's data storage systems.
• Access controls: Access to personal data within jlbibi's systems is restricted to personnel who require it to perform their job functions, governed by role-based access controls and multi-factor authentication requirements.
• Infrastructure security: jlbibi's platform infrastructure is hosted in secure, access-controlled data centers with network-level intrusion detection and prevention systems.
• Penetration testing: jlbibi conducts periodic security assessments of its platform to identify and remediate potential vulnerabilities before they can be exploited.
• Incident response: jlbibi maintains a data breach response procedure. In the event of a personal data breach that poses a real risk to affected individuals, jlbibi will notify the National Privacy Commission and affected players in accordance with RA 10173 breach notification requirements.

jlbibi uses cookies and similar technologies (such as local storage and session tokens) to operate and improve the platform. A cookie is a small text file stored on your device when you visit a website. jlbibi uses the following categories of cookies:

• Strictly necessary cookies: Required for core platform functionality — maintaining your logged-in session, remembering your language preference, and enabling secure transactions. These cookies cannot be disabled without breaking core platform features.
• Performance and analytics cookies: Used to collect anonymized or aggregated information about how players use jlbibi.net — which pages are visited most, where users encounter errors, and how platform performance can be improved. This data does not identify individual users.
• Functional cookies: Store your preferences — such as preferred game categories, display settings, or notification preferences — to provide a more personalized experience on subsequent visits.

jlbibi does not use third-party advertising or tracking cookies that share your browsing behavior with external advertisers. You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to use core jlbibi platform features.

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jlbibi:

• Right to be Informed: You have the right to be informed about how jlbibi collects and processes your personal data — which is the primary purpose of this Privacy Policy.
• Right of Access: You may request a copy of the personal data jlbibi holds about you, along with information about how it is being used.
• Right to Rectification: If any personal data jlbibi holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For basic account information, you can update details directly in your jlbibi account settings.
• Right to Erasure: In certain circumstances — such as where your data is no longer necessary for the purpose it was collected, or where you have withdrawn consent and no other legal basis applies — you may request deletion of your personal data. Note that jlbibi is required by law to retain certain categories of data (transaction records, KYC data) regardless of a deletion request.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time, with immediate effect. You may also object to other forms of processing based on jlbibi's legitimate interests, subject to jlbibi demonstrating compelling grounds that override your interests.
• Right to Data Portability: Where technically feasible and legally applicable, you may request that jlbibi provide your personal data in a structured, commonly used, machine-readable format.
• Right to Lodge a Complaint: If you believe jlbibi has processed your personal data in violation of RA 10173, you have the right to lodge a complaint with the National Privacy Commission (NPC ) at privacy.gov.ph.

To exercise any of the above rights, submit a written request to [email protected] with the subject line "Data Subject Rights Request". jlbibi will respond within a reasonable period not exceeding thirty (30) calendar days from receipt of a valid, verifiable request. We may need to verify your identity before processing certain requests.

jlbibi's platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. jlbibi does not knowingly collect personal data from individuals under the age of 21. Registration requires date-of-birth confirmation, and KYC verification is used to confirm age eligibility before any withdrawal is processed.

If jlbibi becomes aware that personal data has been collected from a person under 21 years of age without appropriate parental consent or in breach of our age verification requirements, jlbibi will take immediate steps to delete that data and close the associated account. If you have reason to believe that a minor has registered on jlbibi, please contact [email protected] immediately.

jlbibi's primary operations are based in the Philippines and data is processed predominantly within Philippine jurisdiction. However, some of jlbibi's service providers — including cloud infrastructure and game content providers — may process data in jurisdictions outside the Philippines.

Where personal data is transferred outside the Philippines, jlbibi ensures that appropriate safeguards are in place to protect your data to a standard equivalent to Philippine data privacy requirements. These safeguards include contractual clauses in data processing agreements that bind receiving parties to process your data only in accordance with jlbibi's instructions and applicable Philippine standards.

By using jlbibi's platform and accepting this Privacy Policy, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines where jlbibi's authorized service providers are located, subject to the safeguards described above.

jlbibi may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform operations. When we make material changes to this Policy, we will notify registered jlbibi account holders via email to the address associated with their account and/or by displaying a prominent notice on jlbibi.net at least fourteen (14) days before the updated Policy takes effect.

The "Effective Date" at the top of this Policy indicates when the current version came into force. We encourage you to review this Privacy Policy periodically to stay informed about how jlbibi protects your data. Continued use of the jlbibi platform following notification of material changes constitutes your acknowledgment of the updated Policy.

For non-material changes — such as clarifications of existing practices or minor administrative updates — jlbibi may update the Policy without advance notice. The updated version will always be available at jlbibi.net/privacy-policy.

If you have questions, concerns, or requests relating to this Privacy Policy or jlbibi's data processing practices, you may contact jlbibi's Data Privacy Officer through the following channel:

If you are not satisfied with jlbibi's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.